No hay artículos en el carro
No hay artículos en el carroKen Wong
Comentado en los Estados Unidos el 8 de abril de 2024
Had an initial issue with the datalogger not working properly. Kudos to Extech Customer Support for working it through with me and finding the issue. The datalogger is now working perfectly!Can't say the same for Amazon customer service though. The first thing they recommend is a return and refund when this product wasn't working properly initially. At the very least, even if they are not technically competent on this product, they should have reverted to the manufacturer for support. Personally, I think that the Customer Service standard of Amazon is sub-par.
Dirk Wright
Comentado en los Estados Unidos el 25 de mayo de 2018
This is an amazing piece of measurement gear, particularly for the price. It works perfectly, though it took a little fiddling for my computer (Windows 7) to find it. The software works just fine and is simple to use. Sure, it's doesn't have a slick interface, but engineers generally don't care so much about that. We care more about the accuracy and precision of the data, and the fact that this device comes calibrated is really great. Most of the inexpensive vibration analyzers you can buy are only 1 axis. This one is 3 axis. That's a huge difference. The fact that the software does a really nice vector sum is another bonus in my opinion. The device is well built and obviously designed for use in the field. The battery compartment is probably intentionally made vibration resistant, and thus difficult to open, because if the battery is rattling around inside the unit, then it will record false data. It's a well engineered device and it deserves a much better rating that it's received thus far.
Robert Brun
Comentado en Canadá el 26 de enero de 2018
good
Customer
Comentado en Canadá el 5 de febrero de 2017
I got what I paid for, it captures the data which I can read from my PC. It is an okay unit for a low price. Read the specs carefully and make sure the 50ms sampling rate is suitable for your application. The output is saved as a tab delimited file, which can be read by Excel, but a few minutes of manipulation is required to make the time stamps useful. As far as I can tell, it can only make one recording after each connection to the PC. Once you have made a recording, you must reset the unit from the PC before it will make another recording. This can be a nuisance.
Mike Zimmerman
Comentado en los Estados Unidos el 23 de abril de 2014
We had high expectations for this data logger. Install went very easy and unit was ready to record data. Was able to get the data for the first test but when we tried to use the VB300 a second time the software wouldn't recognize the device.The replacement device did the exact same thing as the first unit I had ordered. Worked once then failed. Tried on three computers. Called tech support and they confirmed the device had failed and there was nothing we could do to resolve this without a replacement. What a piece of junk and waste of our time.Also on both VB300's the mounting magnets are glued in the plastic base - once you attach the base to something the magnets will fly out of the base. They could easily be repaired but this is a quality issue that the consumer shouldn't need to deal with.I'm sending this back for a refund and hoping to try something else that isn't a one time use item.
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